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Service Level Monitoring

CA Nimsoft Monitor

NimBUS is a service level monitoring solution completely developed in-house which provides scaleable, resilient and reliable monitoring capabilities for organizations that wish to proactively manage critical IT resources against service level agreements. These resources include, but are not limited to, servers, hosts, applications, databases, networking services and network devices.

The NimBUS service level monitoring solution provides four core functions:

  • Real time performance monitoring and reporting of potential problems
  • Service level agreement (SLA) definition, monitoring and reporting
  • Customizable business service and operations dashboards
  • End-to-end response time measurement with end-user service levels

For data collection and automation NimBUS offers a comprehensive suite of infrastructure monitoring robots and probes. NimBUS probes will enable full coverage of heterogeneous IT infrastructures. Monitoring probes include support for networks, databases, servers, middleware, email, applications, web-based services, directory services, and much more. NimBUS open APIs, flexible architecture, and out-of-the-box 3rd party integrations and gateways, ensures that adapting to other management tools and service level monitoring processes is easily achieved.

With NimBUS, all service level monitoring functions are inherent functions; they are written collectively as a single architecture and single code base. The result is easy installation, deployment, configuration, administration, and most important - usability - with NimBUS there is no requirement for strenuous installation integrations and ongoing administration efforts.

CA Technologies

Kaseya Traverse

Kaseya Traverse is a scalable network & systems monitoring software that presents correlated views of networks, servers and applications.

Utilize the industry’s leading SaaS-based monitoring and management platform for your environment. Kaseya Traverse enables you to get to the bottom of problems quickly via root cause analysis, across Cloud, on-premise, hybrid Cloud, virtualized and distributed IT environments. Kaseya Traverse offers Business Service Management (BSM) for easy mapping of IT infrastructure to the business services supported, service level agreement management, and predictive analytics for smart, contextual monitoring.

Kaseya Traverse comes with out-of-the-box device fingerprints which synthesize and provide intelligent information about the infrastructure automatically, enabling the solution to start delivering value immediately. Kaseya Traverse also offers advanced system learning, based on behavioral analytics, to detect normal patterns based on time of day, day of the week and month, and time of year. System behavior is seen in context of these patterns, so that only true anomalies raise an alert.

Traverse also provides built-in network configuration management so organizations can backup and restore the configuration of managed network devices and alert on changes. Each backup can be compared to previous versions pinpointing changes remotely without the need for the administrator to log into each device.


Network Inventory Advisor

Network Inventory Advisor audits all network software and hardware simply and efficiently. Network Inventory Advisor automatically queries all network assets and builds ready-to-use network inventory reports.

It stores inventory snapshots of the whole network and allows tracking all hardware changes, auditing software licenses and collecting invaluable network data. With Network Inventory Advisor you can manage Windows, Mac OS, Linux nodes and other network devices in one place.

Service Assurance

Service Assurance solutions from CA Technologies start with unified monitoring and a common, consistent set of data shared across systems, networks, databases and applications. Analytics then transform the data into operational intelligence for insight into service behavior and business impact. With an end-to-end view of exactly how the infrastructure is supporting critical services, IT can quickly pinpoint problems and know what action to take and when. Our approach helps IT focus on making sure every user interaction is successful to deliver exceptional customer experience that drives competitive business advantage.

Service Assurance solutions from CA Technologies are designed to help IT operations:

  • Improve customer experience to drive and protect revenue.
  • Prioritize and manage IT resources and actions based on customer experience and business impact.
  • Optimize infrastructure utilization and efficiency to successfully handle more services.
  • Reduce cost of service delivery while improving quality and minimizing risk.
  • Rationalize and integrate IT management tools across silos.
Computer Associates