ServiceNowServiceWatch |
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ServiceNow ServiceWatch has an innovative, top-down approach to discovering and mapping the relationships between IT components that comprise specific business services, even in dynamic, virtualized environments. Dashboards provide insights into the health of business services in real time, correlate service issues with infrastructure events, and contain metrics that alert based on business impact. ServiceWatch uses component-specific monitoring data from third-party systems to correlate incidents to impacted business services. |
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